I’m sitting here having a typical lunch. Now, my typical lunch is a little different than most people’s typical lunch. During my typical lunch, I talk to everybody – waiters, busboys, hostesses, everybody. I get to know each of them as they walk over to my table. I find out who they are and what they’re all about. I connect with each of them in some way.

So, yesterday I had to go find last minute airfare to take care of some personal business down in New Orleans