Earn My Business
December 10, 2009 
9 Comments
As some of you may (or may not) know, I’ve recently been looking for a car. Looking for a car is fun – at least in my world.
Surfing the Internet, checking prices and lowballing people are all fun to me. I mean, you never know who may say yes to one of those lowball offers.
What amazes me, though, is that no matter how many times I sent a lowball offer, that almost no one came back with another offer. I would estimate that out of every ten lowball offers I made, MAYBE one person would even call me back to talk about it. Yes, one out of ten!
If someone lowballs me, I get back to them right away because it truly means that they are a buyer and that they’re ready to buy. People have no follow-up skills at all. It’s amazing.
So the other day, I finally did buy a car. I bought a used BMW from Max at Beverly Hills BMW. Not only was my experience fantastic, but he actually got back to me quickly and found the car I wanted. The whole deal got done in a matter of a half-hour (and it was a great deal too by the way).
No matter what you do in life, being professional is really important. Some people are just so unprofessional and have no follow-up skills. None.
How many times has someone with whom you were thinking about going out on a date called you, and you didn’t get back to them? Then four days later, you realized you never got back to them and knew that by that time it was too late.
Life is about following up — whether it’s in dating, buying a car or in any other area of your life. If someone contacts you, you follow up with them.
You don’t make them wait. You get back to them in a timely manner. You are friendly when you speak to them. These are attributes of a great salesman.
It’s amazing, though, how many people are bad at the simple things. I am sure the same people who didn’t follow up on my lowball offers are complaining right now about the lack of money coming in this month.
Without follow-up skills, you will not make money. Without follow-up skills, you will not have a great dating life. Plain and simple: life is always about following up.
No matter how busy I am, I will always follow up with people. Always.
So if any of you live in Los Angeles and are looking for a great deal on a BMW, I suggest you contact Max at Beverly Hills BMW. Not only will he follow up with you, but he will also make your buying experience a great one.
David,
I wrote you bunch of emails but you did not follow up.
Slava
I recently communicated with David regarding a minor matter and he followed up promptly. I’m sure David is a busy man so I fully expected to wait another day or two for a response. My communication with David was short and to the point and so was his. In my experience David is true to his word with regard to following up.
-Scott Nemeth
Slava
I have been traveling on and off and asked Adam to set up a meeting over skype after you attended the London event.
Did he not pass on my message?
I am back next week let’s reconnect
d
I would imagine that David is a busy man, however he did take the time to respond to my unsolicited request for advice. I am patient and do not expect responses instantly. A few days time-frame is more than reasonable.
David is right!
As a businessman I can attest to this. Whether interacting with my fanbase or speaking to friends/dates/family, I try to remember the golden rule.
Treat others as you wish to be treated and do not expect anything back.
Used BMW? Perfect for learning how to drift. I hope to see you on the track making a lot of noise, David.
http://www.youtube.com/watch?v=CJ2CzeyCss0
I won’t ever buy a new car…too much $$$ involved between the sales tax,insurance and payments. Not worth it.
Kevin
I always let someone else pay the depreciation!!
Bought a 2 year old 525 with 15000 miles for half of what it cost new 2 years ago!
As for the sales tax I agree it’s ugly but nothing you can do unless you live oregon!
In real estate they say that the first offer is the best offer.
probably the same in anything else.
they guys you low balled shoulda followed up. if they had better offers for the car then they woulda been sold already. lol
maybe you can start a blog about teaching car dealers how to negotiate. lol
What an interesting topic.
I recently went on three dates with a guy and we had rolled around a bit on the last date, and then he waited 9 days before he sent me a “hi – what’s new?” text. I was so furious, i almost did not respond at all because what he was showing me was he was either clueless or not interested. I already did not u/s why three dates and no follow up at all.
We had only been on three dates, but this is a date, not a friend. I waited two days to respond to center myself and get my other life stuff done. And while I was nice in my response, I did not engage him like I normally do. I was friendly, answered his question and told him I hoped all was well with him. To me this was neutral and he can do what he wants with that – either step up or not.
What was I supposed to do? How do you handle this this in the future? Was waiting appropriate? In my experience, lukewarm men do not get more excited. Why do men do this, and what do they expect from a woman?
Thanks for your help – and just bought a used infiniti – i agree on the depreciation!
Michelle